Frequently Asked Questions
Everything you need to know about your BOXRAW order and our premium boxing equipment.
How long does shipping take and can I track my order?
Standard shipping typically takes 3-5 business days domestically, while international orders may take 7-14 days. Once your order is dispatched, you will receive a confirmation email containing a tracking number to monitor your delivery in real-time.
What is your return policy for boxing gear and apparel?
We offer a 30-day return policy for all unworn apparel and unused equipment. Items must be in their original packaging with tags attached. Please note that for hygiene reasons, hand wraps and mouthguards cannot be returned once opened.
How do I ensure I am ordering the correct size?
Each product page features a comprehensive 'Size Guide' tailored to our athletic cuts. We recommend measuring your chest, waist, and height, then comparing them to our charts. If you are between sizes, we suggest sizing up for a more relaxed fit or sizing down for a professional compression fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna and Afterpay in select regions.
Are your products suitable for professional training?
Yes, BOXRAW gear is engineered alongside world-class boxers and trainers. Our equipment is designed to withstand high-intensity sessions, utilizing technical fabrics and ergonomic designs that meet the demands of both amateur and professional athletes.
Do you offer international shipping?
Absolutely. We ship to over 100 countries worldwide. Please be aware that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.